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Evidence Guide: MTMPSR415A - Develop and implement work instructions and SOPs

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MTMPSR415A - Develop and implement work instructions and SOPs

What evidence can you provide to prove your understanding of each of the following citeria?

Identify and scope the requirements of the work instructions and SOPs

  1. Format is developed or selected according to enterprise requirements.
  2. Individual tasks/responsibilities to be covered are accurately identified.
  3. The sequence of tasks is determined to ensure efficiency is achieved.
  4. The sequencing of information is consistent with current or desired performance.
  5. Regulatory and customer requirements are identified.
Format is developed or selected according to enterprise requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Individual tasks/responsibilities to be covered are accurately identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The sequence of tasks is determined to ensure efficiency is achieved.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

The sequencing of information is consistent with current or desired performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regulatory and customer requirements are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Write work instruction or SOP

  1. Work instruction or SOP identifies key roles and responsibilities.
  2. Document is prepared using a format and language consistent with enterprise procedures.
  3. Corrective actions and/or critical control points are included in the documentation.
  4. Safe work practices and/or hygiene requirements related to the task are included.
  5. Photographs or illustrations are included as appropriate.
  6. Document version control procedures are implemented.
Work instruction or SOP identifies key roles and responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document is prepared using a format and language consistent with enterprise procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Corrective actions and/or critical control points are included in the documentation.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Safe work practices and/or hygiene requirements related to the task are included.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Photographs or illustrations are included as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document version control procedures are implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Validate work instruction or SOP

  1. Written document is tested for consistency with identified requirements and supports workplace performance.
  2. Written document is trialled with personnel to confirm clarity and language is appropriate to literacy needs.
  3. Written document addresses WHS, hygiene and regulatory requirements as appropriate.
  4. Written document is amended, as necessary, based on feedback from validation activities.
  5. Images and diagrams are examined for accuracy and conformance to workplace and regulatory requirements.
Written document is tested for consistency with identified requirements and supports workplace performance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Written document is trialled with personnel to confirm clarity and language is appropriate to literacy needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Written document addresses WHS, hygiene and regulatory requirements as appropriate.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Written document is amended, as necessary, based on feedback from validation activities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Images and diagrams are examined for accuracy and conformance to workplace and regulatory requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement work instruction or SOP

  1. Required approvals are obtained and recorded.
  2. Plan for implementation is developed and communicated to appropriate personnel.
  3. Training requirements are identified and addressed.
  4. Work instruction or SOP is implemented.
  5. Effectiveness of implementation is evaluated.
  6. Records of implementation are stored appropriately.
Required approvals are obtained and recorded.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plan for implementation is developed and communicated to appropriate personnel.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Training requirements are identified and addressed.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work instruction or SOP is implemented.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Effectiveness of implementation is evaluated.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Records of implementation are stored appropriately.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

The meat industry has specific and clear requirements for evidence. A minimum of three forms of evidence is required to demonstrate competency in the meat industry. This is specifically designed to provide evidence that covers the demonstration in the workplace of all aspects of competency over time.

These requirements are in addition to the requirements for valid, current, authentic and sufficient evidence.

Three forms of evidence means three different kinds of evidence – not three pieces of the same kind. In practice it will mean that most of the unit is covered twice. This increases the legitimacy of the evidence.

All assessment must be conducted against Australian meat industry standards and regulations.

Critical aspects for assessment and evidence required to demonstrate competency in this Unit

Assessment must confirm the ability to:

perform tasks necessary to develop and validate work instructions or SOP

implement the work instructions or SOPs

assess implementation against the product specification, WHS requirements, and as meeting the learning needs of intended staff.

Assessment must confirm knowledge of:

enterprise Standard Operating Procedures (SOPs)

HACCP planning

product specifications, quality objectives and production parameters

sources of information relating to equipment and personnel capability

special language requirements of the workplace

the manageable tasks capable of completion within the time available and to the requirements of the product specification

the processes for validating documents

workplace WHS requirements

version control

workplace chain of communication

implementation processes

record keeping requirements.

Context of and specific resources for assessment

Assessment must be conducted in the workplace.

Resources may include:

applicable regulations and customer specifications

access to processing or production facilities

enterprise WHS policy

enterprise product specifications

equipment operating parameters

relevant food safety standards

translator or translations of material written in a language other than English

video or other projection equipment for materials not in written form.

Method of assessment

The following assessment methods are suggested:

project writing work instructions or SOPs (work or scenario based), completing a validation process and developing an implementation plan

project rewriting or modifying existing work instructions or SOPs, completing a validation process and then implementing the revised versions

workplace referee’s report

written or oral questions.

Assessment practices should take into account any relevant language or cultural issues related to Aboriginality or Torres Strait Islander, gender, or language backgrounds other than English. Language and literacy demands of the assessment task should not be higher than those of the work role.

Guidance information for assessment

A current list of resources for this Unit of Competency is available from MINTRAC www.mintrac.com.au or telephone 1800 817 462.

Required Skills and Knowledge

Required skills include:

Ability to:

collect, record and analyse data

communicate with work teams and management

communicate complex technical information to culturally diverse staff

interpret product specifications, standards and production information

use enterprise procedures to control document versions

use computers to develop, control and store documentation

develop plans

prioritise tasks

solve problems

apply literacy skills to:

compile reports

use Plain English

interpret complex technical specifications or data

prepare detailed specifications, procedures and work instructions

read and interpret information

record and analyse data

report progress and technical information.

use numeracy skills to:

calculate time and other production data

estimate volume, mass and weight

gather and record data

prepare technical reports.

Required knowledge includes:

Knowledge of:

communication techniques appropriate for culturally diverse workforce

Hazard Analysis Critical Control Point (HACCP) and food safety plan

legal and regulatory requirements impacting the Australian meat processing industry

WHS requirements

methods available to regulate production flows, temperature control and time

product and process specifications

organisational communication systems

production systems, including corrective actions and control points

validation techniques.

Range Statement

The range statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Regulatory and customer requirements may include:

AS4696:2007 Australian standard for the hygienic production and transportation of meat and meat products

other relevant Australian Standards

Export Control Act

DAFF Biosecurity notices

Approved Arrangement

Ecologically Sustainable Development (ESD) principles, environmental hazard identification, risk assessment and control

food safety, HACCP, hygiene and temperature control

inspection arrangements for DAFF Biosecurity and the Australian Customs Service (ACS)

business or workplace operations, policies and practices

WHS hazard identification, risk assessment and control.

Format and language may include:

cultural diversity and/or special language needs of the workplace

photographic illustrations to identify particular characteristics

pictograms to demonstrate particular activities

using Plain English.

Corrective actions and/or critical control points may relate to:

food safety standards

HACCP

product specifications.

Safe work practices may include:

enterprise WHS policies, procedures and programs

WHS legal requirements

hazard assessments

Personal Protective Equipment (PPE) which may include:

coats and aprons

ear plugs or muffs

eye and facial protection

head-wear

lifting assistance

mesh aprons

protective boot covers

protective hand and arm covering

protective head and hair covering

uniforms

waterproof clothing

work, safety or waterproof footwear

requirements set out in standards and codes of practice.

Conformance to workplace and regulatory requirements of images and diagrams may include:

copyright permissions acknowledgement

ensuring depiction conforms to workplace requirements.

Required approvals may include:

approval for inclusion in the Approved Arrangement

enterprise corporate approvals.